DO

• Be clear, objective and detailed in expressing your honest opinion

• Check your review for spelling and grammar - make sure it communicates clearly

• Leave a review if you are a genuine customer

• Disclose any personal connection or special treatment

DON'T

• Use offensive, discriminatory or abusive language

• Exaggerate the facts, use generalisations or leave inflammatory remarks

• Single out individuals (remember you’re reviewing the clinic)

• Advertise, spam, or mention other business names in your review